{"id":8809,"date":"2020-01-27T15:46:11","date_gmt":"2020-01-27T12:46:11","guid":{"rendered":"https:\/\/www.aspect-dubna.ru\/service\/"},"modified":"2025-04-17T15:55:30","modified_gmt":"2025-04-17T12:55:30","slug":"services","status":"publish","type":"page","link":"https:\/\/www.aspect-dubna.ru\/en\/services\/","title":{"rendered":"Service"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1609252846557{padding-top: 150px !important;padding-bottom: 250px !important;background-image: url(https:\/\/www.aspect-dubna.ru\/wp-content\/uploads\/2020\/05\/services_aspect_2018-world.jpg?id=6671) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column]

Provided services<\/h1>
<\/div><\/div>
We offer a wide range of services in various fields<\/h6><\/header>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1550583043579{margin-top: -98px !important;padding-top: 35px !important;padding-bottom: 100px !important;background-color: #ffffff !important;}”][vc_column][vc_row_inner][vc_column_inner offset=”vc_hidden-lg”][\/vc_column_inner][\/vc_row_inner][vc_tta_tabs active_section=”1″ el_class=”service-license-menu”][vc_tta_section title=”Design development” tab_id=”1550587095135-f4d8ca16-b3b5″][vc_row_inner css=”.vc_custom_1513613104582{padding-top: 60px !important;}”][vc_column_inner width=”2\/3″ css=”.vc_custom_1519829140601{padding-right: 50px !important;}” offset=”vc_col-lg-8 vc_col-md-12″][vc_toggle title=”Pre-design survey” css_animation=”none”]Pre-design survey of the proposed site of installation is intended for determining of the optimal variant of placement and integration of the equipment that would allow the customer to make the best use of their financial, physical and time resources, and reduce potential risks.<\/p>\n

Pre-design surveys can be provided by a JSC SPC ASPECT expert on-site, or can be done by the customer themselves following recommendations on the site preparation provided by JSC SPC ASPECT.[\/vc_toggle][vc_toggle title=”Design documentation” css_animation=”none”]Our company is a member of Self-regulated organizations OPORA (for design documentation) and Interregional Building Association (for construction), which grants us a right to develop design documentation, perform construction, reconstruction, major repair of capital construction facilities (including highly dangerous facilities, technically complex and unique facilities, excluding nuclear energy facilities).[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-4 vc_col-md-12″][vc_custom_heading text=”Design development” font_container=”tag:h3|font_size:22px|text_align:left” use_theme_fonts=”yes”][vc_column_text]Development of a design includes several tasks such as detailed survey of the site proposed for installation of the equipment, selection of the optimal placement taking into account critical factors, and preparation of documents required for project implementation.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Mounting and start-up” tab_id=”1489503964921-3acbdde1-0dcf”][vc_row_inner css=”.vc_custom_1513613110518{padding-top: 60px !important;}”][vc_column_inner width=”2\/3″ css=”.vc_custom_1519829265415{padding-right: 50px !important;}” offset=”vc_col-lg-8 vc_col-md-12″][vc_toggle title=”Mounting of the equipment” css_animation=”none” el_id=”1489503965078-f3a803ee-ee0e”]JSC SPC ASPECT department service provides mounting of the equipment at the sites of its installation followed by putting it into operation and checking of its performance.<\/p>\n

Upon agreement with the customer, JSC SPC ASPECT specialists visit the sites proposed for installation to provide technical consultations. JSC SPC ASPECT provides the customer with recommendations on preparation of installation sites, and proposes variants of the project implementation.<\/p>\n

Mounting and start-up of equipment are provided by JSC SPC ASPECT or our regional authorized dealers.<\/p>\n

[\/vc_toggle][vc_toggle title=”Adjustment and commencement” css_animation=”none” el_id=”1489503965135-7fd256e5-cb3a”]Mounting is followed by adjustment and commencement, which includes checking of the mounting correctness, setting up of individual parameters, initial run, adjustment, testing, drawing of papers and brief instruction of the customer in the rules of operation and maintenance of the installed equipment.[\/vc_toggle][vc_toggle title=”Acceptance tests” css_animation=”none” el_id=”1489503965197-ebede312-68b5″]Acceptance tests are the final stage of mounting and start-up and includes inspection of the installed equipment by the JSC SPC ASPECT and the Customer, various tests and measurements, drawing of reports and signing of all related documents.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-4 vc_col-md-12″][vc_custom_heading text=”Mounting and start-up” font_container=”tag:h3|font_size:22px|text_align:left” use_theme_fonts=”yes”][vc_column_text]<\/p>\n

All works are provided by JSC SPC ASPECT service department basing on long-term or one-time contracts with customers. Our regular customers may request these services by sending a service request or a commitment letter. Upon completion of this work, bilateral technical confirmation and financial papers are signed.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Training” tab_id=”1488725417825-2758920e-e7ef”][vc_row_inner css=”.vc_custom_1513613104582{padding-top: 60px !important;}”][vc_column_inner width=”2\/3″ css=”.vc_custom_1519829140601{padding-right: 50px !important;}” offset=”vc_col-lg-8 vc_col-md-12″][vc_toggle title=”Training Goals” css_animation=”none” el_id=”1486465455111-0cc2408f-96b7″]JSC SPC ASPECT products do not require deep specialized knowledge for their successful operation. After start-up and commencement, JSC SPC ASPECT service department specialists provide a brief instruction of the customer\u2019s (or end-user\u2019s) personnel in the amount sufficient for correct operation of the equipment.<\/p>\n

However, undertaking factory trainings allows the customer\u2019s (end user\u2019s) personnel to have a deeper insight into functional capabilities of the equipment, obtain detailed information on keeping the equipment in operative condition, operation practices, maintenance and troubleshooting.[\/vc_toggle][vc_toggle title=”Locations” css_animation=”none” el_id=”1489502905563-e29b0d23-e63e”]Trainings can be conducted either at JSC SPC ASPECT facilities (Dubna, Moscow Region, Russia) or at the customer\u2019s site.<\/p>\n

When the training is conducted at JSC SPC ASPECT, theoretical and hands-on classes are provided in the special-purpose classroom equipped with instrumentation and learning materials, and the JSC SPC ASPECT test facility.<\/p>\n

When the training is provided at the customer\u2019s (end-user\u2019s) site, hands-on classes are conducted using the equipment installed at that site.[\/vc_toggle][vc_toggle title=”Training Duration” css_animation=”none”]Duration of the training depends on the topic, level and goals of the trainees. The training includes lectures and hands-on sessions with equipment and software practical activities taking over 50% of the whole training.[\/vc_toggle][vc_toggle title=”Language Support” css_animation=”none”]Training is provided in Russian, English, or any other language (upon request). JSC SPC ASPECT products are in operation in over 50 countries, which has allowed our trainers to gain rich experience in training and support of the users of our products no matter what region they are in.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-4 vc_col-md-12″][vc_custom_heading text=”Training Center” font_container=”tag:h3|font_size:22px|text_align:left” use_theme_fonts=”yes”][vc_column_text]JSC SPC ASPECT possesses specially equipped facilities and employs professional trainers to provide training in operation, maintenance and troubleshooting of radiation monitoring equipment both at factory and on-site.[\/vc_column_text]Request information<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Maintenance” tab_id=”1489503962481-b1168d80-ea38″][vc_row_inner css=”.vc_custom_1513613120470{padding-top: 60px !important;}”][vc_column_inner width=”2\/3″ css=”.vc_custom_1519829289094{padding-right: 50px !important;}” offset=”vc_col-lg-8 vc_col-md-12″][vc_toggle title=”Maintenance of radiation monitors and integrated radiation monitoring systems on their basis” css_animation=”none” el_id=”1489503962616-b8f0df0f-4a13″]JSC SPC ASPECT provides the whole range of services in maintenance of the company\u2019s products. Maintenance includes external and internal visual inspection of equipment, checking of parameter settings, false alarm rates, state of protective grounding, and batteries.<\/p>\n

All services are provided by highly-qualified technicians having at their disposal all the necessary instruments including sets of radioactive sources.<\/p>\n

Maintenance services are provided on the basis of long-term or one-time contracts.[\/vc_toggle][vc_toggle title=”Dealer network” css_animation=”none” el_id=”1489503962707-e4bca06c-3a0e”]To provide prompt service to our customers, JSC SPC ASPECT has developed a dealer network<\/a> in Russian regions and abroad. Our dealers supply our products and provide the whole range of services to our customers, including warranty and post-warranty repairs.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-4 vc_col-md-12″][vc_custom_heading text=”Maintenance” font_container=”tag:h3|font_size:22px|text_align:left” use_theme_fonts=”yes”][vc_column_text]Maintenance service is intended to keep the equipment in good condition within the specified service life period.[\/vc_column_text]Dealer network<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Equipment repair” tab_id=”1489503963784-5b2be039-5cee”][vc_row_inner css=”.vc_custom_1513613114726{padding-top: 60px !important;}”][vc_column_inner width=”2\/3″ css=”.vc_custom_1519829277010{padding-right: 50px !important;}” offset=”vc_col-lg-8 vc_col-md-12″][vc_toggle title=”Radiation monitors and integrated systems on their basis” css_animation=”none” el_id=”1489503963926-38745a47-05f3″]Within the warranty period, the radiation monitors are repaired free of charge on site provided that they were put into operation by JSC SPC ASPECT or our authorized regional dealer.<\/p>\n

Our warranty obligations are valid on condition that operation rules are observed, including regular performance of maintenance.
\nIn case of the product failure, the customer shall draw a failure certificate describing the failure, and send it to JSC SPC ASPECT by post or e-mail.[\/vc_toggle][vc_toggle title=”Spectrometric, dosimetry and other equipment” css_animation=”none” el_id=”1489503963972-96e7f4c2-8a42″]In case of the product failure within the warranty period, the customer shall submit a failure notification to JSC SPC ASPECT containing failure description and contact details.<\/p>\n

Upon receipt of such notification, we will contact you and agree on the repair order, including scope of work, and shipment of the failed product. The period and cost of repair will be defined more precisely after receipt of the product.<\/p>\n

When necessary, JSC SPC ASPECT specialists can come to the customer to provide diagnostics of the equipment. Electronic units are repaired at JSC SPC ASPECT production facilities.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-4 vc_col-md-12″][vc_custom_heading text=”Repair” font_container=”tag:h3|font_size:22px|text_align:left” use_theme_fonts=”yes”][vc_column_text]We provide warranty and post-warranty repair of our products. In case of the product failure, we will do diagnostics of the equipment and perform necessary repair with provision of warranty coverage for the repaired units and completed services.<\/p>\n

Post-warranty repair services are provided on the basis of long-term or one-time contracts.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Verification of measuring instr.” tab_id=”1489503959261-4697954d-1d49″][vc_row_inner css=”.vc_custom_1513613125382{padding-top: 60px !important;}”][vc_column_inner width=”2\/3″ css=”.vc_custom_1519829301102{padding-right: 50px !important;}” offset=”vc_col-lg-8 vc_col-md-12″][vc_toggle title=”Radiation monitors” css_animation=”none” el_id=”1489503959376-c4b77c29-c522″]Verification is done for:<\/p>\n

 <\/p>\n

\u203a gamma radiation from 2 to 200 cps\/kBq
\n\u203a neutron radiation from 0.012 to 0.016 pulse\/neutron[\/vc_toggle][vc_toggle title=”Dosimeters” css_animation=”none” el_id=”1489503959415-164a2dc0-d9c0″]Verification is done for:<\/p>\n

 <\/p>\n

\u203a gamma radiation:
\n\u2022 doserate from 0.1 to 1\u00d7108<\/sup> \u00b5Sv\/h
\n\u2022 dose absorbed from 0.1 to 1\u00d7108<\/sup> \u00b5G\/h
\n\u203a neutron radiation from 0.1 to 1\u00d7104<\/sup> \u00b5Sv\/h[\/vc_toggle][vc_toggle title=”Spectrometers” css_animation=”none” el_id=”1489503959452-9fd95a61-9c77″]Verification is done for:<\/p>\n

 <\/p>\n

\u203a gamma radiation:
\n\u2022 scintillation from 0.5 to 1\u00d7105<\/sup> Bq
\n\u2022 semi-conductor from 1.5 to 1\u00d7105<\/sup> Bq
\n\u203a\u00a0beta radiation from 17 to 1\u00d7105<\/sup> Bq\/kg
\n\u203a\u00a0alpha radiation from 0.01 to 1\u00d7104<\/sup> Bq[\/vc_toggle][vc_toggle title=”Personal contamination monitors” css_animation=”none”]Verification is done for:<\/p>\n

 <\/p>\n

\u203a gamma radiation (registration)
\n\u203a beta radiation (measurement) from 1 to 1.5\u00d7104<\/sup> cm-2<\/sup>min-1<\/sup>[\/vc_toggle][vc_toggle title=”Radiometers” css_animation=”none”]Verification is done for:<\/p>\n

 <\/p>\n

\u203a gamma radiation from 0.1 to 1\u00d7104<\/sup> \u00b5Sv\/h
\n\u203a beta radiation from 2 to 2\u00d7105<\/sup> cm-2<\/sup>min-1<\/sup>
\n\u203a alpha radiation from 1 to 5\u00d7103<\/sup> cm-2<\/sup>min-1<\/sup>[\/vc_toggle][vc_toggle title=”Radioactive waste inventory systems” css_animation=”none”]Verification is done for:<\/p>\n

 <\/p>\n

\u203a doserate from 0.1 to 1\u00d7105<\/sup> \u00b5Sv\/h
\n\u203a range of specific activities from 0.1 to 1\u00d71010<\/sup> Bq\/kg[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-lg-4 vc_col-md-12″][vc_custom_heading text=”Verification of measuring instruments” font_container=”tag:h3|font_size:22px|text_align:left” use_theme_fonts=”yes”][vc_column_text]JSC SPC ASPECT has its own metrological department attested with the Federal Service for Accreditation for verification of instruments designed for measuring of ionizing radiation, and staffed with certified personnel, having all the necessary facilities, instruments, standards and licenses.<\/p>\n

The service is provided on a contract basis at the JSC SPC ASPECT facilities, or on-site.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][vc_row_inner css=”.vc_custom_1516641125817{padding-bottom: 100px !important;}”][vc_column_inner width=”1\/3″]

0<\/span>\n +<\/span><\/h4>
Years of continuous operation of radiation monitors without major repairs<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

0<\/span>\n +<\/span><\/h4>
Radiation monitors of all types have been put into operation<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

0<\/span>\n +<\/span><\/h4>
Countries use our products<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1516640730031{padding-bottom: 80px !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1519734474717{padding-right: 40px !important;}” offset=”vc_col-lg-6 vc_col-md-12″]

Maintenance service of our products<\/h2><\/header>[vc_row_inner css=”.vc_custom_1513688171222{margin-top: 10px !important;}”][vc_column_inner width=”5\/12″][\/vc_column_inner][vc_column_inner width=”7\/12″ offset=”vc_col-lg-7 vc_col-md-12″][vc_custom_heading text=”Leading specialists of our dealer companies regularly take mandatory training at JSC SPC ASPECT” font_container=”tag:h5|font_size:16px|text_align:right|line_height:1.6″ use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1519734480195{padding-left: 40px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_custom_heading text=”To provide warranty and post-warranty repair of JSC SPC ASPECT products, the company has established a service department that is staffed with highly qualified engineers and technicians having years of experience.
\nOur products may cover several thousand kilometers to get from the factory to their installation sites. To provide prompt support to the users of our products and quickly respond to their requests, we have developed a network of dealers in Russia and neighboring countries.
\nJSC SPC ASPECT dealers provide a full range of services related to the equipment maintenance, including:<\/p>\n

Mounting and start-up
\nMaintenance of existing equipment
\nWarranty and post-warranty repair
\nTechnical consulting on any JSC SPC ASPECT product” font_container=”tag:h5|font_size:18|text_align:left|line_height:1.6″ use_theme_fonts=”yes” css=”.vc_custom_1625494071166{margin-top: 5px !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” disable_element=”yes”][vc_column][vc_row_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266911032{border-right-width: 1px !important;padding-top: 40px !important;padding-bottom: 40px !important;border-right-color: rgba(0,0,0,0.08) !important;border-right-style: solid !important;}”][vc_single_image image=”7864″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266915614{border-right-width: 1px !important;padding-top: 40px !important;padding-bottom: 40px !important;border-right-color: rgba(0,0,0,0.08) !important;border-right-style: solid !important;}”][vc_single_image image=”7863″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266921847{border-right-width: 1px !important;padding-top: 40px !important;padding-bottom: 40px !important;border-right-color: rgba(0,0,0,0.08) !important;border-right-style: solid !important;}”][vc_single_image image=”7861″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266927370{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_single_image image=”7860″ alignment=”center”][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1516640909265{margin-bottom: 60px !important;border-top-width: 1px !important;border-top-color: rgba(10,10,10,0.07) !important;border-top-style: solid !important;}”][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266931994{border-right-width: 1px !important;padding-top: 40px !important;padding-bottom: 40px !important;border-right-color: rgba(0,0,0,0.08) !important;border-right-style: solid !important;}”][vc_single_image image=”7866″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266936444{border-right-width: 1px !important;padding-top: 40px !important;padding-bottom: 40px !important;border-right-color: rgba(0,0,0,0.08) !important;border-right-style: solid !important;}”][vc_single_image image=”7856″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266941469{border-right-width: 1px !important;padding-top: 40px !important;padding-bottom: 40px !important;border-right-color: rgba(0,0,0,0.08) !important;border-right-style: solid !important;}”][vc_single_image image=”7859″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1513266946243{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_single_image image=”7865″ alignment=”center”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1609252846557{padding-top: 150px !important;padding-bottom: 250px !important;background-image: url(https:\/\/www.aspect-dubna.ru\/wp-content\/uploads\/2020\/05\/services_aspect_2018-world.jpg?id=6671) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1550583043579{margin-top: -98px !important;padding-top: 35px !important;padding-bottom: 100px !important;background-color: #ffffff !important;}”][vc_column][vc_row_inner][vc_column_inner offset=”vc_hidden-lg”][\/vc_column_inner][\/vc_row_inner][vc_tta_tabs active_section=”1″ el_class=”service-license-menu”][vc_tta_section title=”Design development” tab_id=”1550587095135-f4d8ca16-b3b5″][vc_row_inner css=”.vc_custom_1513613104582{padding-top: 60px !important;}”][vc_column_inner width=”2\/3″ css=”.vc_custom_1519829140601{padding-right: 50px !important;}” offset=”vc_col-lg-8 vc_col-md-12″][vc_toggle title=”Pre-design survey” css_animation=”none”]Pre-design survey of the proposed site of installation is […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/pages\/8809"}],"collection":[{"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/comments?post=8809"}],"version-history":[{"count":11,"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/pages\/8809\/revisions"}],"predecessor-version":[{"id":13786,"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/pages\/8809\/revisions\/13786"}],"wp:attachment":[{"href":"https:\/\/www.aspect-dubna.ru\/en\/wp-json\/wp\/v2\/media?parent=8809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}